Cookie Policy

This Cookie Policy explains how Roref Restaurant uses cookies and similar tracking technologies on our website to enhance your browsing experience and provide personalized services.

Effective Date: August 30, 2025

Last Updated: August 30, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

1.1 Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted
• First-Party Cookies: Cookies set directly by our website
• Third-Party Cookies: Cookies set by external services we use on our website

2. How We Use Cookies

We use cookies for various purposes to improve your experience on our website:

2.1 Essential Cookies

These cookies are necessary for the basic functionality of our website and cannot be disabled:

• Session management and security
• Shopping cart functionality (for gift certificates)
• Form submission and validation
• Website navigation and accessibility features
• CSRF protection and security measures

2.2 Performance Cookies

These cookies help us understand how visitors interact with our website:

• Page load times and website performance monitoring
• Error tracking and debugging information
• Usage statistics and popular content identification
• Website optimization and improvement insights

2.3 Functional Cookies

These cookies enhance functionality and personalization:

• Language and regional preferences
• User interface customization settings
• Accessibility options and preferences
• Remember your choices and preferences

2.4 Analytics Cookies

We use analytics cookies to understand website usage patterns:

• Visitor counts and traffic sources
• Popular pages and content engagement
• User journey and navigation patterns
• Conversion tracking for reservations and inquiries

2.5 Marketing Cookies

With your consent, we may use marketing cookies for:

• Personalized content and offers
• Social media integration and sharing
• Advertising campaign effectiveness measurement
• Retargeting and remarketing activities

3. Third-Party Cookies

Our website may include third-party services that set their own cookies:

3.1 Google Services

• Google Analytics: Website traffic and usage analysis
• Google Maps: Location services and map functionality
• Google Fonts: Web font delivery and display

3.2 Social Media Platforms

• Facebook: Social sharing and integration features
• Instagram: Photo integration and social feeds
• Twitter: Social sharing and tweet embedding

3.3 Content Delivery Networks

• Bootstrap CDN: CSS and JavaScript framework delivery
• Font Awesome: Icon font delivery
• Other CDNs: Various library and resource delivery

4. Cookie Consent and Management

4.1 Cookie Banner

When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can:

• Accept all cookies
• Decline non-essential cookies
• Customize your cookie preferences

4.2 Managing Cookie Preferences

You can manage your cookie preferences at any time by:

• Using our cookie preference center (if available)
• Adjusting your browser settings
• Contacting us directly
• Using browser extensions for cookie management

5. Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

5.1 Google Chrome

1. Open Chrome and click on the three dots menu
2. Go to Settings > Privacy and security > Cookies and other site data
3. Choose your preferred cookie settings

5.2 Mozilla Firefox

1. Open Firefox and click on the menu button
2. Go to Settings > Privacy & Security
3. Under Cookies and Site Data, adjust your settings

5.3 Safari

1. Open Safari and go to Safari menu > Preferences
2. Click on Privacy tab
3. Choose your cookie and website data preferences

5.4 Microsoft Edge

1. Open Edge and click on the three dots menu
2. Go to Settings > Cookies and site permissions
3. Click on Cookies and site data to manage settings

6. Mobile Device Settings

6.1 iOS Devices

Go to Settings > Safari > Privacy & Security to manage cookie settings

6.2 Android Devices

Open your browser app and access Settings > Site settings > Cookies to adjust preferences

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

• Some website features may not function properly
• You may need to re-enter information repeatedly
• Personalization features will not work
• We cannot remember your preferences
• Analytics and improvement efforts may be limited

8. Cookie Retention

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Functional cookies: Typically retained for 30 days to 1 year
• Analytics cookies: Usually retained for 2 years
• Marketing cookies: Retention varies by provider, typically 30 days to 2 years

9. Legal Basis for Cookie Use

We use cookies based on the following legal grounds:

• Essential cookies: Legitimate interest for website operation
• Functional cookies: Legitimate interest for enhanced user experience
• Analytics cookies: Legitimate interest for website improvement
• Marketing cookies: Your explicit consent

10. International Data Transfers

Some third-party cookies may transfer data to countries outside of Canada. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct
• Binding corporate rules

11. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children through cookies. If you believe a child has provided information through our website, please contact us immediately.

12. Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in technology and cookie practices
• Legal and regulatory updates
• New features and services on our website
• Changes to third-party services we use

We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Your Rights

In relation to cookies and personal data processing, you have the right to:

• Withdraw consent for non-essential cookies at any time
• Access information about cookies we use
• Request deletion of data collected through cookies
• Object to certain types of cookie processing
• Lodge a complaint with data protection authorities

This Cookie Policy was last updated on August 30, 2025. By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy.